Chong Tang
Senior Software Engineer in AI/NLP
Seattle, WA USA

I am a proven engineer leader with solid records of developing natural language understanding services and delivering business value. I enjoy the sweet spot of developing high-traffic runtime systems, as well as training and optimizing machine learning models. My experience includes leading the effort of developing text classification, named entity extraction, query auto-completion and search ranking systems.


Senior Software Engineer
Microsoft03/2020 - Present
  • Lead a group of three engineers to create a pre-built language service that allow customers to classify intents and extract common entities without their own training data.
  • Lead the design, development, model training and evaluation of an Orchestration service that allows customers to manage and access multiple cognitive language services under one umbrella.
  • Design APIs based on the Azure Rest API guideline, and work with the SDK team to generate SDKs.
  • Fine-tune transformers to build multi-lingual text classification and named-entity recognition models.
  • Productionize models to improve their runtime performance like latency and memory footprint.
  • Monitor production systems to maintain runtime performance and model quality.
Senior Software Engineer
Walmart Labs10/2018 - 02/2020
  • Lead design and implement the query auto-completion system for Walmart’s online grocery shopping, including query prediction, filtering, and ranking.
  • Build hierarchical classifiers to predict product categories given search keywords.
  • Design and implement ranking algorithms to improve research relevance.
  • Analyze click stream data to evaluate the performance of search ranking algorithms.
  • Leverage technologies like Hive, Spark, and Hadoop to build highly scalable solutions for data ETL.
Software Engineer Intern
Walmart Labs06/2016 - 08/2016
  • Collect data and built a model to predict MapReduce performance using cluster and job configurations.
Software Engineer Intern
comScore06/2015 - 08/2015
  • Developed a web application based on JIRA’s REST APIs to assist Sprint planning. This tool is being used everyday in the organization. Rewrote a Silverlight application with HTML5 techniques.
Software Engineer
NEC06/2009 - 06/2010
  • Built software to distributively execute batch files across heterogeneous servers by predefined flow.
  • Built a management system for NEC’s next generation software-defined networking switch.


University of Virginia
Doctor of Philosophy (Ph.D.), Computer Science 08/2012 - 08/2018
University of Southern Mississippi
Master of Science (M.S.), Computer Science 08/2010 - 05/2012
Xi’an University of Posts and Telecommunications
Bachelor of Engineering (B.E.), Network Engineering 08/2005 - 05/2009